📢 Campaigns

Campaigns let you reach your customers with email or SMS messages — whether it’s a newsletter, promotion, or update.
From the Campaigns dashboard, you can draft messages, choose who receives them, and track how well they perform.

✍️ Creating a Campaign

1. Click “New Campaign” from the Campaigns page.
2. Enter a name (e.g. “Black Friday Promo”).
3. Choose the type:
   • Email → Send a custom email with subject and template.
   • SMS → Send a short text message.
4. Pick a status:
   • Draft → Save your work, but don’t send yet.
   • Scheduled → Prepare for automatic sending later.
   • Sent → Already sent (read-only).
   • Paused → Stop sending midway.

💌 Email Campaigns

If you select Email:

• Add a subject line for your email.
• Choose an email template (pre-built or custom).
• Set the From and Reply-To addresses.
• Optionally, provide template data (like customer name or promo code) to personalize each message.

👥 Adding Recipients

• Select which customers or users should receive the campaign.
• You can choose multiple recipients at once.

📊 Tracking Campaign Performance

Once your campaign is sent, you’ll see metrics update automatically:

• Sent → How many messages were delivered.
• Opened → How many emails were opened.
• Clicked → How many people clicked a link inside.

This helps you measure what’s working and improve future campaigns.

🚀 Typical Workflow

1. Draft a campaign with your message and template.
2. Select your audience (recipients).
3. Schedule or send immediately.
4. Monitor results in the metrics dashboard.